Shipping Policy

Shipping Policy

Thank you for shopping with us! We're committed to delivering your order quickly and safely. Please read the details of our shipping policy below.


Order Processing

  • Orders are processed within 1–3 business days after purchase.

  • Orders placed on weekends or holidays will be processed the next business day.

  • Once your order is processed, you will receive a confirmation email with a tracking link via Parcel Panel.


Shipping Times & Delivery Estimates

United States: 5–10 business days
United Kingdom: 5–12 business days
Europe: 7–15 business days
Canada: 7–15 business days
Australia: 7–14 business days
Rest of World: 10–20 business days

Note: These are estimated delivery times. Actual delivery may vary due to factors like customs delays, holidays, and weather conditions.


Tracking Your Order

All orders come with real-time tracking powered by Parcel Panel.
You will receive a tracking link via email once your order ships, where you can monitor the status and location of your package at any time.


Shipping Costs

  • Standard shipping rates are calculated at checkout based on your location and order weight.

  • Free shipping is available on qualifying orders (e.g., orders over $75).

  • Expedited shipping may be available at checkout for an additional fee.


Address Accuracy & Delivery Issues

Please make sure your shipping information is accurate.
We are not responsible for lost packages due to incorrect or incomplete addresses. If you need to update your address, please contact us within 12 hours of placing your order.


Customs & Import Taxes

International orders may be subject to customs duties and import taxes.
These charges are the responsibility of the buyer and are not included in our prices.


Questions?

If you have any questions or concerns, feel free to contact us: mylenura@gmail.com